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What Are Core Deposits & Why We Need Them
Core Deposits have been defined as the "backbone of community banking" and are valuable because they are typically held by loyal customers who place great importance on their relationship with the bank. Loyal customers are less likely to move accounts based on small changes in price or interest rates. . . . More...
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BIZMeasure to Improve
From a business perspective, it's all about profit. What are your Key Performance Indicators that affect your profit? You can easily get your arms around measuring the most important key performance indicators by establishing a baseline measurement. What's most important to you and your business? The most successful companies focus on their Key Performance Indicators (KPIs). What are yours? Make sure your KPIs advance your goals and dreams. . . . More...
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Webinar Marketing! Explosive Sales Results without Leaving Your Office
Imagine this! 200+ prospects are listening to you explain and watching you demonstrate what you uniquely do to serve your customers needs. They hear your voice, your passion and your sincerity. They see what you do and how you do it. 30% of them become customers. Bingo! Join us as we interview one of the nations leading webinar experts, Stephen Beck, CEO of Family Ebiz.com, on How to Explode Sales with Webinar Marketing. . . . More...
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Small Biz Technology -- Save Money and Make Money!
'Patchwork' is a one word description many small businesses experience with their office tech. Why do we have all of these servers? What happens to all of our data if we have a fire, tornado, hurricane or flood disaster? Is our technology designed to maximize our ROI or is it a necessary evil. What are we NOT capable of doing in our business because of our tech limitations that we should be doing? Desk tops or laptops, Blackberry or I-Phone? What about VOIP? Listen in to get the answers you need. . . . More...
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Direct Mail Marketing -- A New Era!
Direct Mail Extreme Makeover -- Response rates are up. Niche, demographic and psychographic marketing are 'in'. Measurements tools for maximum ROI are the norm. Information is being delivered from multiple strategies. Join Scott Swedenburg, CEO of Mail Enterprises and John Cotton in this powerful interview. Pick this interview apart and use the strategies and tactics other successful businesses are using today to Get More Customers, Keep More Customers and Make More Money. . . . More...
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Video Marketing
It's true! Most people spend much more time watching TV than they do listening to the radio or reading the newspaper. People do business with people and businesses they to 'know, like and trust'. Video marketing is a must for your business. Join us in the introductory video and in-depth audio to learn how to use video marketing in your business to get more customers, keep more customers and make more money . . . More...
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Word-Of-Mouth Marketing -- How Real is it for You?
The oldest form of marketing known to mankind was founded by Adam & Eve. Why did Adam eat the apple? Because Eve said it was good. When someone tells me how great you and your bank are, I have a strong tendency to take your advice as the absolute truth. The sales cycle is reduced. I want to bank with you. W-O-M Marketing is a science and an art. Get it here . . . More...
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The Customer Experience
Do customer experiences impact your bottom-line? Always! Either good or bad! Want to do somthing about it? Watch the video, listen to the audio and read the transcript. Bill Dowell, President of Vision Financial, shares the inner-workings of the client experience in his firm. The interview is a must for anyone who cares about the bottom-line, because your customer/client experiences will affect it, one way or the other . . . More...
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Customer Loyalty - Part 1
What's client loyalty got to do with your bottom-line? Take it from the expert of all experts, Fred Reichheld, a Senior Fellow at Bain & Company, the largest business consulting company in the world. How does loyalty affect your profit? How many people when focusing on growth instantly go to loyalty in the Yellow Pages and say 'yeah, that's my problem, I don't have enough loyalty'? Loyalty doesn't show-up as a line item in your budget, but it has a huge impact on everything . . . More...
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Recognition Ideas
Everyone wants (needs) to feel appreciated, whether through a kind word, note, or some of the more creative ways we've been given as suggestions over the years. Recognition doesn't have to be difficult, costly or time-consuming, but the benefits can be huge. . . . More...
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Service Standards Culture - Part 1
Building an Intentional Culture. Every company has a culture whether intentional or not. The difference lies in the success rate of some cultures vs. others. Joe Calloway is a branding consultant, business author, and restaurant owner whose client list reads like a "Who's Who" in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today's marketplace . . . More...
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Service Standards Culture - Part 1
Building an Intentional Culture. Every company has a culture whether intentional or not. The difference lies in the success rate of some cultures vs. others. Joe Calloway is a branding consultant, business author, and restaurant owner whose client list reads like a "Who's Who" in business. From Saks Fifth Avenue and BMW to American Express and IBM, a wide range of companies depend on Joe for insight into today's marketplace . . . More...
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Time Management
Most people aren't great at realizing that time is a commodity. From goals, to wasting time, lost time, delegation and procrastination...join us for some tools you can start using today to get a handle on time. This is about having a higher quality of life, not about cramming more into a 24-hour day. . . . More...
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Maximizing Team Performance
Is Your Cart Before Your Horse? Businesses know that training team members on sales, service and operational skills can have an impact on improving performance. As a standalone function, training doesn't usually achieve the level of results most managers expect. Then many leaders add more topics to the mix. Find out how to simplify things and stay on track with maximized team performance to deliver the service standards your customers will thank you for . . . More...
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Here's some success stories ...
"We were able to very efficiently provide excellent leadership and staff development for pennies compared to our old way of developing our associates."
Jim, CEO
TN
"Turnover went from a problem and a huge cost to a non-issue. Morale jumped quickly and remained high. Every performance measure that matters has improved."
Wayne, VP
SC
"We spend more money on our copier lease than we do on BizInnerCircle. BIC is an investment, not an expense. Our ROI is ridiculously high."
Pat, VP
IA
"Where can you possibly get all staff training and development? Frankly, the monthly sessions for leadership are worth 10 times the cost."
Pam, SVP
WI
"In the first 90 days, our management team experiened a major improvement in employee morale and attitudes. We thought it would be short-lived. It's gotten better and better for 2 years. Hats off to the folks at BestBIZ for creating BIZ Inner Circle---it's the best we've done for our staff and our company."
Christy, VP
NY
"When customers started telling me how much they appreciate our employees, I have to admit I was a little shocked. When it continued at Chamber meetings, at church and randomly on the street downtown, I knew we had stumbled on to something that had a real impact."
Gary, CEO
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About Us
